Spring 2019
COVER STORY
FORTY UNDER 40
Through entrepreneurship, leadership, and innovation, the 2019 ETA Forty Under 40 class has made significant contributions to the payments business.
This year’s honorees hail from top companies across the industry and are fundamentally reshaping the digital payments ecosystem.
FEATURES
TRANSACTION TRENDS EXCLUSIVE CE SERIES: SATISFACTION SCORE CARD
Results of the ETA-commissioned J.D. Power survey of satisfaction among small and medium sized businesses are positive for merchant services. Still, four key factors—cost of service, service interactions, payment processing, and equipment and technology—demonstrate the importance of communication and measurement when improving client relationships. Here’s an inside look at the data.
ETA CPPs: earn ETA CPP Continuing Education (CE) credits. Read this article, then visit ETA CPP Quizzes to test your knowledge and earn 2 ETA CPP CE credits per quiz!
DEPARTMENTS
@ETA
Announcements and ideas from ETA
INTELLIGENCE
Vital facts and stats from the electronic payments world and ETA
POLITICS & POLICY
State-level activity ramps up
INDUSTRY AFFAIRS
How ETA is facilitating a second wave of growth
PAYMENTS INSIDER
The difference between cash discounting and surcharging—and why it matters
PEOPLE
RPY’s Caroline Hometh talks global expansion for acquirers and payment facilitators
