November / December 2017
COVER STORY
THE MERCHANT PERSPECTIVE
Payments professionals share insights from their customers.
FEATURES
VERTICAL VALUE HITS ITS STRIDE
Today’s successful ISOs have embraced the shift from a transactional to a value-based payments business. Merchants have come to expect more customized interactions, and agents are approaching verticals with integrated payments solutions to complement and enhance merchants’ specific products and services. Hear from payments experts from around the profession who share their rationale for success.
Data security is top of mind for payments professionals, but are their merchant clients making it a priority? We talked to a handful of professionals from various niche functions and present excerpts of their comments for quick takeaway. Bottom line: Merchants need the payments community’s expertise.
TRANSACTION TRENDS EXCLUSIVE CE SERIES: MAKING THE CONSUMER CONNECTION
Today’s consumers are more “connected” than ever, and are increasingly making their purchases online via PCs, mobile devices, wearable technology, and IoT. Find out how “Connected Spenders” are influencing spending trends, and learn to educate merchants on this demographic of early adopters.
ETA CPPs: earn ETA CPP Continuing Education (CE) credits. Read this article, then visit ETA CPP Quizzes to test your knowledge and earn 2 ETA CPP CE credits per quiz!
DEPARTMENTS
@ETA
Announcements and ideas from ETA’s CEO Jason Oxman
INTELLIGENCE
Vital facts and stats from the electronic payments world
POLITICS & POLICY
Political, economic, and advocacy updates affecting your business
COMMENTS
Addressing merchants’ seven greatest concerns
PEOPLE
Christophe Vergne from Capgemeni Financial Services France shares insights from the “World Payments Report”
