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McLeod Health seeks to provide useful valid information about our quality of care.
To that end, we are part of the ongoing National Voluntary Hospital Reporting Initiative, a joint effort of the American Hospital Association, American Federal of Hospital Systems and the Association of American Medical Colleges. The U.S. Department of Health and Human Services is actively supporting this effort, which has been endorsed by the American Medical Association, AARP, AFL-CIO, and the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), among others.
The information available here documents the quality of medical care available to McLeod patients compared to the overall nation. The information covers treatment in five specific areas: acute myocardial infarction (AMI or heart attack), congestive heart failure (CHF), coronary artery bypass grafts (CABG), pneumonia, hip & knee joint replacement
For more information on the National Voluntary Hospital Reporting Initiative, see www.aha.org.
Quality of Service
For more than two decades, McLeod Health has measured the quality of service provided to its patients using Professional Research Consultants (PRC), a nationally-recogized survey research firm. Using this information, McLeod Health continues to learn ways to improve the patient experience in our inpatient and emergency care settings. PRC recently recognized the 10 South Medical Surgical Unit of McLeod Health as a national leader in providing excellent quality of service.
Click here to read more information about this award.
Additionally, since October 2006, McLeod Health has also measured the perception of our patients using the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey tool created by CMS as a national, standardized measurement for public reporting. Public reporting of this data is currently available at the CMS data website, www.hospitalcompare.hhs.gov.
Our most current data is available below:
How often did nurses communicate well with patients?
How often did doctors communicate well with patients?
How often did patients receive help quickly from hospital staff?
How often was patients' pain well controlled?
How often did staff explain about medicines
before giving them to patients?
How often were the patients' rooms and bathrooms kept clean?
How often was the area around patients' rooms kept quiet at night?
Were patients given information about what
to do during their recovery at home?
How do patients rate the hospital overall?
Would patients recommend the hospital to friends and family? |
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